26. September 

Moderated by Jane Oblikas and Kristi Liiva

8.30 – 9.00 Morning Coffee
9.00 -10.30 Design Thinking {Emphaty}

Nudging - Leonore Riitsalu, Behavioural insights Researcher
Quick identification of different personality types - Kaido Kubri, DISC Model Coach
Jobs To Be Done - Stephanie Troeth, an independent strategist and researcher (UK)

10.30 - 11.00 Energy Break
11.00 - 13.00 Design Thinking {Innovation}

Innovative Service Design - Helen Kokk, UX and Service Design Lead, Nortal 
Design Driven City – Case Helsinki - Päivi Hietanen, City Design Manager, Helsinki Lab (Finland)
Innovative Product and Service Design - Axel Quack, Strategy Director at frog design (Germany)
Innovative Service Design - Richard Rõõmusaar, Marko Toom, Elkdata

13.00 - 14.00 Lunch Break
14.00 - 15.00 Design Thinking {Toolbox}

3 parallel workshops to pick one:  
 A. PrototypingJanno Killing, Trinidad Wiseman
Creating and managing a design system from the perspective of a designer and a front end developerMari-Liis Kärsten, Aleksandr Beliaev, Nortal
    C. Growing Empathy through Interviewing - Jaanika Jaanits, Helleka Koppel, The Center for Applied Anthropology of Estonia

14.00 - 15.00 Design Thinking {Fuck Up Stage}

Alternative to the workshops is to listen to the stories of designers about how you sometimes  have to fail in order to succeed. J.Margus Klaar (Brand Manual), Janno Siimar (Velvet), Markko Karu and Piruza Harutjunjan (Proekspert) share their stories.

15.00 - 15.30 Energy Break
15.30 – 17.00 Design Thinking {Leadership&Culture}

Three T's of tomorrow's leadership - Talent, Time and Trust  - Christina Dahlblom, Partner, Leadership Coach, Miltton Sparks (Finland)
Integrity and Empathy in LeadershipRain Tunger, Service Team Leader of many successful restaurants (ÜLO etc)
Innovation Culture - Kaja Kruus, Partner and Service Designer, Proekspert

17.00 - 18.00 Networking and Drinks

                              The Design Thinking Conference will take at Öpik
    The conference is co-designed by          Conference Center (Valukoja 8) in Ülemiste City.